Cancellation policy & Cancellation form

Consumers have a right of withdrawal according to the following definition, whereby a consumer is any natural person who enters into a legal transaction for purposes that are predominantly not related to his or her commercial or self-employed professional activities:

A. Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the supplier, has or has taken possession of the last goods.

To exercise your right of withdrawal, you must contact us (Milah UG (haftungsbeschränkt), Am Stadtpark 8, 26871 Papenburg, Germany, Tel. : +49 (0) 4961 / 92 19 67 6, Fax: +49 (0) 4961 / 99 14 99 4, E-Mail: info@milah.de) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) and inform about your decision to revoke this contract. You can use the attached sample withdrawal form, which is not mandatory.

To comply with the withdrawal period, it is sufficient that you send the notice over the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of revocation

If you revoke this contract, we have all payments that we have received from you, including the delivery costs (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us; The customer is obliged to pay back the full amount of the purchase price without delay and at the latest within fourteen days from the day on which we received the notification of cancellation of this contract. For this repayment, we will use the same means of payment that you used in the original transaction, unless otherwise expressly agreed with you; in no case will you be charged for this repayment. We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the expiry of the period of fourteen days.

You bear the direct costs of the retoure of the goods.

You must pay for any loss in value of the goods only if this loss in value is due to handling of the goods that is not necessary for testing the quality, characteristics and functioning of the goods.

You must pay for any loss in value of the goods only if this loss in value is due to handling of the goods that is not necessary for testing the quality, characteristics and functioning of the goods.

Exclusion or premature extinguishment of the right of withdrawal

The right of withdrawal does not apply to contracts for the supply of goods that are not prefabricated and for the manufacture of which an individual selection or determination by the consumer is relevant or which are clearly tailored to the personal needs of the consumer.

The right of withdrawal expires prematurely in the case of contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.

Associated/Financed Business

If you finance this contract by a loan and revoke it later, you are also no longer bound to the loan agreement, provided that both contracts form an economic unit. This is to be assumed in particular if we are your lender at the same time or if your lender makes use of our cooperation with regard to the financing. If the loan has already accrued to us when the revocation takes effect or when the goods are returned, your lender shall be subrogated to our rights and obligations under the financed contract in relation to you with regard to the legal consequences of the revocation or return. The latter shall not apply if the subject matter of the present contract is the acquisition of financial instruments (e.g. securities, foreign exchange or derivatives). If you want to avoid a contractual obligation as far as possible, make use of your right of revocation and also revoke the loan agreement if you are also entitled to a right of revocation for this.

General Information

1) Please avoid damage and contamination of the goods. Please return the goods to us in the original packaging with all accessories and packaging components. If necessary, use protective outer packaging. If you no longer have the original packaging, please ensure adequate protection against transport damage with suitable packaging. 2) Please do not return the goods to us freight collect.
3) Please note that the above items 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.

B. Cancellation form

If you wish to revoke the contract, please fill out this form and return it

To

Milah UG (haftungsbeschränkt)
Am Stadtpark 8
26871 Papenburg
Germany
Fax: +49 (0) 4961 / 99 14 99 4
E-mail: info@milah.de

I / we (*) hereby revoke the contract concluded by me / us (*) over the purchase of the following goods (*)/the provision of the following service (*)

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Ordered on (*) ____________ / received on (*) __________________

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Name of consumer(s)

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Address of consumer(s)

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Signature of consumer(s) (paper notice only)

_________________________
Date

(*) Delete as applicable